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Support response

By jlapolo500 - 18-09-2022 21:03

[ENG]

I've been waiting 4 to 5 days for an email response from support about something they have done to my account. How long do I have to wait!? Its beyond a joke now...I've been waiting 4 to 5 days for an email response from support about something they have done to my account.
How long do I have to wait!? Its beyond a joke now...

 

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Re: Support response

By gordola (GA) - 20-09-2022 02:45

[CLUB]

hello, did they answer you?hello, did they answer you?

Re: Support response

By jlapolo500 - 20-09-2022 06:52

[ENG]

No. Nearly a week nowNo. Nearly a week now

Re: Support response

By chucky06 - 20-09-2022 09:20

[AUSNZ]
President

Where did you submit your request?Where did you submit your request?

Re: Support response

By jlapolo500 - 20-09-2022 09:55

[ENG]

Via the usual email support. 4 emails I've sent now! Still no reply!!Via the usual email support. 4 emails I've sent now! Still no reply!!

Re: Support response

By chucky06 - 20-09-2022 12:35

[AUSNZ]
President

Have you emailed or used the help desk through Help> Support > raise your ticket?Have you emailed or used the help desk through Help> Support > raise your ticket?

Re: Support response

By jlapolo500 - 20-09-2022 14:16

[ENG]

Yes

chucky06 wrote:

Have you emailed or used the help desk through Help> Support > raise your ticket?

Yes

Re: Support response

By jlapolo500 - 20-09-2022 18:22

[ENG]

Request #512807 Im a little bit *swear word* off now... I've explained what they wanted me to, and no response!Request #512807

Im a little bit *swear word* off now...

I've explained what they wanted me to, and no response!

Re: Support response

By chucky06 - 21-09-2022 09:56

[AUSNZ]
President

I have raised this in the admin forum for you as well. Hopefully it's not much longerI have raised this in the admin forum for you as well. Hopefully it's not much longer

Re: Support response

By jlapolo500 - 21-09-2022 10:07

[ENG]

Thank you

chucky06 wrote:

I have raised this in the admin forum for you as well. Hopefully it's not much longer

Thank you

Re: Support response

By chucky06 - 21-09-2022 13:27

[AUSNZ]
President

Crew responded saying they would make sure someone respondedCrew responded saying they would make sure someone responded

Re: Support response

By jlapolo500 - 21-09-2022 13:44

[ENG]

Thank you again

chucky06 wrote:

Crew responded saying they would make sure someone responded

Thank you again

 

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