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problems with the 2D and 3D

By justgreaves - 03-07-2014 22:39

Ive got a high end pc with windows and internet explorer. I use Norton anti virus software. Have reinstalled Java many times. Have done the clear cache. Just get black screen on 2D and on 3D it says it is loading but nothing happens. Can anyone help me?Ive got a high end pc with windows and internet explorer. I use Norton anti virus software. Have reinstalled Java many times. Have done the clear cache. Just get black screen on 2D and on 3D it says it is loading but nothing happens. Can anyone help me?

 

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Re: problems with the 2D and 3D

By dowopado - 04-07-2014 00:50

[BotP]

I use chrome and windows and it works fine. 3D took awhile to load which is normal cause I never watch 3D...but once I load it then it is much quicker for the next one. Make sure you don't block powerloader. What IE version are you using. Might try changing your game settings in your profile which might help.I use chrome and windows and it works fine. 3D took awhile to load which is normal cause I never watch 3D...but once I load it then it is much quicker for the next one. Make sure you don't block powerloader.

What IE version are you using.

Might try changing your game settings in your profile which might help.

Re: problems with the 2D and 3D

By geoff_us - 04-07-2014 01:00

Does anyone know if the 3D works with Linux? I am using Firefox and am able to watch in 2D. I get a 'failed' download when trying 3D.Does anyone know if the 3D works with Linux? I am using Firefox and am able to watch in 2D. I get a 'failed' download when trying 3D.

Re: problems with the 2D and 3D

By justgreaves - 04-07-2014 03:06

Im using IE 11. How do I not block powerloader?Im using IE 11. How do I not block powerloader?

Re: problems with the 2D and 3D

By dowopado - 04-07-2014 06:13

[BotP]

I tried it in IE 11 and it worked. When I click on 3D for a match I get a screen asking if I want to 'run' Power Challenge AB...I click run then I get a security warning screen on Application: Powerloader asking if I want to block or don't block. when I click don't block it starts loading. Maybe you need to uninstall Java and then reinstall it. Also you might check your Flash Player...make sure it is updated.I tried it in IE 11 and it worked. When I click on 3D for a match I get a screen asking if I want to 'run' Power Challenge AB...I click run then I get a security warning screen on Application: Powerloader asking if I want to block or don't block. when I click don't block it starts loading.

Maybe you need to uninstall Java and then reinstall it. Also you might check your Flash Player...make sure it is updated.

Re: problems with the 2D and 3D

By geoff_us - 05-07-2014 20:07

OK, part of the problem was that I didn't have the 'official' Java installed (was using OPENJRE). I now have Oracle Java 7 installed and was presented with the option of blocking powerloader or not. I said 'no' and it proceeded to 'loading file'. It gets to file 4/17 then gives me a 'ERROR: downloadfailed' message. I have the current flash plug-in installed as well. No idea where to go from here.OK, part of the problem was that I didn't have the 'official' Java installed (was using OPENJRE). I now have Oracle Java 7 installed and was presented with the option of blocking powerloader or not. I said 'no' and it proceeded to 'loading file'. It gets to file 4/17 then gives me a 'ERROR: downloadfailed' message. I have the current flash plug-in installed as well.

No idea where to go from here.

Re: problems with the 2D and 3D

By dowopado - 05-07-2014 21:17

[BotP]

Not sure but you might check your Tools>>Manage Add-ons...make sure Adobe Shockwave Flash Object is enable. Also check your game settings in your profile.Not sure but you might check your Tools>>Manage Add-ons...make sure Adobe Shockwave Flash Object is enable. Also check your game settings in your profile.

Re: problems with the 2D and 3D

By geoff_us - 08-07-2014 04:42

the funny thing is the 2D works just fine, it's only the 3D that doesn't. do I need to be a club member to have 3D work?the funny thing is the 2D works just fine, it's only the 3D that doesn't.

do I need to be a club member to have 3D work?

Re: problems with the 2D and 3D

By bestplaymaker2134 - 08-07-2014 04:58

[AUSNZ]

WHY IS 3D NOT WORKING ON CRHOME NO MORE?!WHY IS 3D NOT WORKING ON CRHOME NO MORE?!

Re: problems with the 2D and 3D

By geoff_us - 11-07-2014 04:07

so, no ideas from anyone else?so, no ideas from anyone else?

Re: problems with the 2D and 3D

By tosspot - 16-07-2014 08:30

[AUSNZ]

The 3D tries to run a .exe file which is only for Windows.The 3D tries to run a .exe file which is only for Windows.

Re: problems with the 2D and 3D

By geoff_us - 16-07-2014 21:33

that doesn't make sense if it's relying on Java to run the match.that doesn't make sense if it's relying on Java to run the match.

Re: problems with the 2D and 3D

By geoff_us - 16-07-2014 21:39

and what about the Mac users? Are they SOL too?and what about the Mac users? Are they SOL too?

Re: problems with the 2D and 3D

By tosspot - 17-07-2014 01:23

[AUSNZ]

Using Linux doesn't make sense either :) But yes, mac users can't watch 3D.

geoff_us wrote:

that doesn't make sense if it's relying on Java to run the match.

Using Linux doesn't make sense either :)

But yes, mac users can't watch 3D.

 

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